Shipping
For destinations on the Italian territory - except destinations in the regions of Calabria, Sicily, Sardinia and particular disadvantaged locations according to the definition of the Italian Post Office - the average delivery times to the Consumer are approximately 48/72 hours from the shipment of the Products by dormireacinquestelle.it (Savifin Srl portal) in the case of products that do not require customization; longer times are to be expected for the remaining products. For EU or non-EU countries, the expected average delivery times of the Products will be communicated from time to time.
In any case, Customer Care will always be available at the customercare@dormireacinquestelle.it address for information on shipments made or to be made.
For more information, consult the General Terms and Conditions of sale of this site.
Orders that do not include mattresses or bases are generally delivered within:
- 48/72 hours (Italy)
- 3/7 days (rest of the world)
Orders that include mattresses or bases, require 7/10 days for production and generally delivered within:
- 7/10 days (Italy)
- Variable depending on destination (rest of the world)
For all shipments a tracking number will be sent as soon as the goods are ready for shipment.